A Therapist's Take on Giving Feedback That Actually Lands - Margo Tacey

October 14, 2026 · 34:42 read

Category: News & Politics

Show: Leading The Way in RVA

Powered by Concentric Wealth Partners → https://www.concentricwealthpartners.com/ The Reflective Feedback Model - https://docs.google.com/presentation/d/16xDMrLQ-DCYck38UuScZWXl-pF6Wv4RDJDdOXfIvNw4/ed

Powered by Concentric Wealth Partners → https://www.concentricwealthpartners.com/

The Reflective Feedback Model - https://docs.google.com/presentation/d/16xDMrLQ-DCYck38UuScZWXl-pF6Wv4RDJDdOXfIvNw4/edit?usp=sharing

Margo Tacey spent over a decade as a trauma therapist, including years working inside the Child Advocacy Center and as the manager of trauma responsive strategy for Richmond Public Schools, before becoming a leadership coach almost by accident. In this episode, she joins KC Long to talk about that path, and shares a feedback framework she still uses with nearly every coaching client.

Here's what we cover:

-Margo's path from preschool teacher to licensed clinical social worker to running Upstream Therapy and Consulting

-What compassion fatigue, burnout, and secondary traumatic stress actually are, and why they aren't a sign that something is wrong with you

-Why she calls her approach reflective leadership coaching, and how it differs from a traditional coaching certification

-The reflective feedback triangle: self assessment, observable behavior, and actionable guidance, explained with a real example

-Why asking for permission before giving feedback matters more than most leaders realize

-The one word Margo avoids when asking questions, and why "why" tends to put people on the defensive

-Why people change when they choose to, not when they're told to, and what that means for how you coach your team

If you've ever dreaded giving feedback, or you're not sure how to make it land without putting someone on the defensive, this conversation gives you an actual framework to use next time.

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